Fulfillment Policy

Welcome to Fanathem!

We are thrilled to offer our customers unique, limited edition collectable merchandise that includes coffee mugs, gun mats, and high-resolution royalty-free digital downloads. Below you will find our comprehensive fulfillment policy designed to ensure a smooth and satisfactory shopping experience for all our valued customers.

What We Sell

Remarkabl specializes in limited edition collectible merchandise, including coffee mugs, gun mats, and high-resolution royalty-free digital downloads. Our products are designed for enthusiasts and collectors who value quality and exclusivity.

Purchase Currency

We accept payments in U.S. Dollars (USD) only. Unfortunately, we are unable to accept international currency at this time.

Customer Service Contact Information

Should you need assistance, our customer service team is readily available to help you. You can reach us via:

  • SMS: Text START or HELP to 973-577-5771
  • Email: support@fanathem.com

Refunds

We do not offer refunds. However, should your merchandise be damaged during shipping, we will provide replacement items upon receiving photo evidence of the damage.

Deliveries

Items are shipped via USPS or UPS within 7 business days of purchase. Delivery is through UPS or USPS Ground, typically received within 14 days from the date of purchase. Our goods are printed, packed, and shipped from Las Vegas, Nevada. All delivery times are based on average in-transit time.

Returns

We do not accept returns. However, if your items are damaged, you may discard them, and we will ship replacement items after we verify the damage through photo evidence. Additional details can be found at our refund policy page.

Cancellations

Customers may cancel subscriptions at any time by logging into their online account.

Legal or Export Restrictions

Not Applicable.

Privacy Policy

Your privacy is of utmost importance to us. Please review our privacy policy at our privacy policy page.

Terms of Use

For information on the use of our website, please visit our terms of use page.

Promotions, Offer Terms, and Official Rules

For details on promotions and offers, please review our official rules page.

How to Contact Us by Mail

If you prefer to contact us by mail, please send your correspondence to:

55 Madison Ave STE 400

Morristown, NJ 07960

Website Security and Customer Payment Information

The security of your personal information is crucial to us. We use SSL encryption to protect sensitive information, such as credit card numbers, submitted to our site. While we strive to use commercially acceptable means to protect your personal information, no method is 100% secure. If you have questions about security on our site, please contact us using the information provided above.

Thank you for choosing Remarkabl for your collectible merchandise needs. We are committed to providing you with exceptional products and service.

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